Join us - Customer Service and Sales Specialist

Wisła Kraków is looking for an energetic and communicative person for the position Customer Service and Sales Specialist at Official Fanshop. This is a great opportunity to combine work with your passion for football and the White Star.

Your tasks will include:

• Professional customer service at the stationary store and Wisła Kraków Fan Service Point;
• Advising on product selection and ensuring a positive shopping experience;
• Cash register and payment terminal operation;
• Participation in receiving deliveries and taking care of the display of goods;
• Support for the online department in the processing of orders, promotional campaigns and online sales activities;
• Warehouse inventory management;
• Support with documentation related to store operation;
• Active participation in the ticket sales process and ticket system management, as well as coordination and co-creation of mailing communications with fans;
• Representing the Wisła Kraków brand in accordance with its values.

Our requirements:

• Experience in sales or customer service will be an added advantage;
• Communicativeness, openness and positive attitude;
• Ability to work in a team and under time pressure;
• Availability (also on weekends and match days);
• Knowledge of MS Office and proficiency in the use of computers and office equipment;
• An interest in sports and football is welcome,
• Knowledge of English at a communicative level.

We offer:

• Possibility to participate in events organized by Wisła Kraków;
• A friendly working atmosphere in a team associated with the club;
• Development in the area of ​​sales and customer service;
• Working in a place where football and passion bring people together.

Please send your CV + a short justification for your willingness to work at the Wisła Kraków store to: [email protected]

We are waiting for applications until September 30, 2025.

The GDPR clause is available HERE

Please include the following clause in your application documents:

"I consent to the processing of my personal data by Towarzystwo Sportowe Wisła Kraków SA (KRS: 0000130748) for the purposes of current and future recruitment in accordance with Article 6 paragraph 1 letter a of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)."